Privacy Policy

Introduction

Player Pool Manager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our substitute player coordination service for youth sports leagues.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password
• Player Information: Child's name, age/division, and playing status
• Communication Data: Messages and responses related to game requests and offers
• Usage Data: Information about how you interact with our service

How We Use Your Information

We use the information we collect to:

• Operate and maintain our substitute player coordination service
• Send SMS, email, and push notifications about game opportunities
• Process your responses to game offers
• Manage queue positions and playing assignments
• Communicate with you about service updates
• Respond to your inquiries and support requests

Information Sharing

We may share your information in the following circumstances:

• With Your League: League administrators and coaches can see relevant player and guardian information to coordinate games
• Service Providers: We use third-party services (such as Twilio for SMS) to deliver notifications
• Legal Requirements: We may disclose information if required by law or to protect rights and safety

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting your league administrator.

Children's Privacy

Our service involves managing information about children participating in youth sports. We collect only the minimum information necessary (name and division) to coordinate substitute player assignments. All accounts are managed by parents or guardians, and we do not knowingly collect personal information directly from children.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of SMS notifications (reply STOP to any message)
• Update your notification preferences in your account settings

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@playerpoolmanager.com or contact your league administrator.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.